Chat with Quin in-app
Use Quin's in-app chat to search your CRM, update records, draft emails, and get quick answers. Perfect for when you're at your desk and need detailed responses.
Use the Quin app's built-in chat to ask questions, search records, and handle tasks.
The in-app chat gives you a dedicated space to communicate with Quin while at your desk. This works well when you need detailed responses, want to review information on screen, or need to handle multiple requests in sequence.
How to use in-app chat
Type your question or request in the chat field and press Enter. Quin will respond with the information you need or confirm what actions were taken.
You can also use the icons in the chat field:
- Microphone icon - Record a voice message instead of typing
- Paperclip icon - Attach files or documents to your message
Multi-tasking while Quin works
While Quin is processing your request, click Start new to start a new conversation without waiting.
Starting new conversations
Click the new chat button on the left sidebar to start a fresh conversation. You can see recent chats by hovering over the Recent conversations icon in the left sidebar.
When to use in-app chat
Searching for information
When you need to find contact details, meeting history, or CRM records, the in-app chat displays results clearly on screen.
Reviewing detailed responses
Questions that need longer answers or multiple pieces of information work better in chat where you can see everything at once.
Making adjustments
If you need to refine a draft email or update something Quin created, the visual interface makes editing easier.
What to expect
Quin processes your message and responds with confirmation of actions taken, the information you requested, or questions if additional details are needed. You'll see results appear in the chat window within seconds.
Common questions
Can I send files in chat?
Yes. Click the paperclip icon to attach files or documents to your message.
Where are my recent chats?
Your recent chats can be accessed by hovering over the Recent conversations icon in the left sidebar.
Can I use chat on my mobile device?
Yes. Access the Quin web app from your mobile browser to use chat on your phone or tablet.
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Contact us
If you need further assistance, our support team is here to help. Please email us at help@heyquin.io for immediate support.
