Docusign
Connect Docusign to Quin to send signature requests, use templates, and track envelope status—all from your meeting recaps and conversations.
Quin's Docusign integration lets you send documents for signature directly through Quin. After a meeting where a contract, agreement, or approval is discussed, you can ask Quin to send a signature request without leaving your workflow.
Before you begin
You'll need an active Docusign account to connect this integration. If you don't have one, you can create one at docusign.com.
How to set it up
- Go to Settings > Integrations
- Select Docusign from the list of available integrations
- Click Connect and sign in to your Docusign account when prompted
- Authorize Quin to access your Docusign account
- Once connected, you can ask Quin to send documents for signature
What to expect
Once connected, Quin can send documents for signature, use pre-built templates from your Docusign account, and check the status of any envelope you've sent. When sending a document, Quin will confirm the recipient's email address before submitting to make sure the request goes to the right person. Envelope status updates are available on request so you can track whether a document has been opened, signed, or is still pending.
What Quin can do with Docusign
Quin supports three main actions with your Docusign account:
Send documents for signature — Upload a document and ask Quin to send it to one or more recipients. Quin will always confirm recipient details before sending.
Use templates — If you have pre-defined templates in Docusign, Quin can send them by filling in recipient information and any required fields. Template IDs are managed in your Docusign admin console.
Check envelope status — Ask Quin for an update on any sent envelope to see whether it's been viewed, signed, or is still awaiting action.
How to use signature tags in your documents
If you're sending a document without pre-defined fields, you can embed signature tags directly in the document text. Quin uses these tags to place signature fields automatically when the document is sent.
The tag format uses a backslash, a code, a signer number (X), and a closing backslash. Replace X with the signer number (1, 2, 3, etc.):
For example, to request a signature from the first signer, type \s_1\ in the document where you want the signature to appear. For a second signer's initials, use \i_2\.
Documents without any embedded tags use freeform signing, where recipients place their own signature anywhere on the document.
Troubleshooting
Docusign isn't appearing as an option in Integrations
- Confirm you're looking in Settings > Integrations
- Try refreshing the page
Quin says it can't send the document
- Check that your Docusign account is still connected in Settings > Integrations
- Disconnect and reconnect the integration if the connection appears broken
- Confirm the recipient email address is correct before retrying
A template isn't being found
- Confirm the template exists and is active in your Docusign admin console
- Try referencing the template by name when asking Quin to send it
Envelope status isn't updating
- Envelope status reflects what Docusign reports at the time of the request
- Ask Quin again after a few minutes if you're expecting a recent update
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Contact us
If you need further assistance, our support team is here to help. Please email us at help@heyquin.io for immediate support.
