Zendesk

Works with Zendesk to help you manage support tickets and access your help center directly through Quin.

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With Zendesk connected, Quin can search, create, and update support tickets using natural language. You can ask about open issues, check ticket history, or make changes without switching tools. Quin pulls the right context from Zendesk, does the work you ask for, and gives you clear results—no manual digging or tab-hopping.

Quin can also search your Zendesk Help Center to find relevant articles, answers, or documentation when you need them.

What you can do:

  • Search for support tickets by requester, assignee, status, or other details
  • Create new Zendesk tickets or update existing ones with comments or status changes
  • View full ticket comment histories to see the latest updates and context
  • Search your Zendesk Help Center for articles and internal documentation
  • Ask questions about tickets or support issues and get clear, structured answers
  • Use Quin to quickly surface support information during conversations or workflows

Each request is handled cleanly and predictably, so ticket updates stay accurate and support workflows stay organized.

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