RingCentral

A call doesn't come with the same built-in structure as a scheduled meeting, which makes it easy for the details to get lost once the next call starts. Quin connects to a RingCentral account, and once a call is recorded, downloads it, listens to what was discussed, and puts together the recap and follow-up work that would otherwise wait for a free moment that rarely comes.

What you can do with RingCentral and Quin

• Get a summary of key decisions and action items.
  It's pulled from every recorded call, without uploading anything yourself.
• Get a follow-up email drafted into your inbox for review.
  It's based on what was actually discussed on the call.
• Keep your CRM current from the call itself.
  There's no separate step to log what happened afterward.
• Set Guidelines for which calls get processed.
  Skip short calls or internal team lines with plain-language instructions.
• Delete a specific recap manually.
  If one gets created that you don't need, removing it takes one step.
• Disconnect at any time.
  Recaps already created stay in place even after the integration is removed.

Who this helps most

• Sales and support teams making a high volume of calls, where writing up notes after each one would eat into time for the next call.
• Anyone using RingCentral as their primary phone system, so calls get the same treatment as scheduled video meetings.
• Teams that only want certain calls processed, since Guidelines can skip internal lines or short check-ins automatically.

How this shows up day to day

• A string of client calls back to back.
  Each one gets its own recap and follow-up draft once the recording finishes saving, without anyone stopping to write it up.
• A short internal call that doesn't need a summary.
  A Guideline set to skip calls under a certain length keeps a recap from being created in the first place.
• A call where recording wasn't turned on.
  Quin can only work from what RingCentral actually recorded, so nothing gets processed for that one.

Frequently asked questions

What happens when I connect RingCentral?
Quin starts monitoring your RingCentral account for new call recordings. Once a call ends and the recording finishes saving, Quin downloads it and generates a recap.

Do I need to do anything during the call?
No. Record the call the way you normally would in RingCentral. Quin picks it up afterward without any manual upload or trigger.

Can I control which calls get processed?
Yes. Guidelines accept plain instructions like "only process calls longer than 5 minutes" or "skip internal team calls," and any recap can be deleted manually afterward.

Is my data kept private and secure?
Yes. Quin is SOC 2 Type II certified and encrypts data in transit and at rest, the same standard applied across every integration, not just RingCentral.

Does Quin replace RingCentral?
No. RingCentral still handles the call and the recording. Quin picks up from there and turns the recording into notes and follow-up work.